6 Things to check if your expericence slow PC Performance

1.Resource Utilization: Before reaching out to IT support, check your PC’s resource utilization. Open the Task Manager (Ctrl + Shift + Esc) to review CPU, memory, disk, and network usage. Unusually high percentages may indicate resource-intensive applications or processes causing the slowdown.

Take a screenshot of your task manager performance screen – Especially when you are experiencing slow performance.

2.Background Processes and Startup Programs: Evaluate the list of background processes and startup programs. Unnecessary or suspicious applications running in the background or launching at startup can significantly impact performance. Disable or uninstall programs that are not essential for your daily tasks.

Type Startup into the Windows Search Bar and click on”startupApps”

3.Storage Space: Ensure that your PC has sufficient free storage space on the primary drive. Running low on disk space can hinder performance. Delete unnecessary files or move them to an external drive. Or uninstalling any unneeded applications. Also, consider using disk cleanup tools to streamline storage.

Type Storage Setting into the Windows Search bar  and click on it

You will see a temporary file listed, click on this to remove temporary files

4.Malware and Antivirus Scan: Perform a thorough malware and antivirus scan on your PC. Malicious software can silently operate in the background, consuming resources and slowing down your system.

Check for the Red Icon at the bottom right corner of your screen. Right Click you will see a scan option in the console

More information here



5.Driver Updates: Outdated or incompatible device drivers can contribute to performance issues. Check for updates for your graphics card, network adapter, and other essential components. Updating drivers can enhance compatibility and improve overall system performance.

For Nvidia Cards you can get the latest drivers here


How can I find out which graphics card I have in my PC?

Autodesk is a graphics-heavy program. Knowing your graphics card can help you troubleshoot odd visual behaviours or recommend a good-performing card to other users. The easiest way to find your graphics card is to run the DirectX Diagnostic Tool:


  1. Click Start.
  2. On the Start menu, click Run.
  3. In the Open box, type “dxdiag” (without the quotation marks), and then click OK.
  4. The DirectX Diagnostic Tool opens. Click the Display tab.
  5. On the Display tab, information about your graphics card is shown in the Device section. You can see the name of your card, as well as how much video memory it has.

If you’re experiencing odd visual behaviour in AutoCAD, our Blurring/distorted images this may help you understand and resolve the problem

6.Windows Updates: Outdated Windows PC that have not been updated to the latest version and patchs can also be a problem

Type Windows Updates into the Windows Searchbar

Install any Updates and Feature Update if these are available


Mastering Microsoft Outlook with Office 365: Pro Tips for Sharing Information and Sending Emails from Different Accounts

Microsoft Outlook, a cornerstone of the Office 365 suite, is a versatile and powerful tool that extends far beyond mere email. It’s your personal organizer, communication hub, and a productivity powerhouse. In this blog, we’ll uncover the best strategies to harness Outlook’s capabilities for sharing information and sending emails from different accounts, all while focusing on best practices for shared mailboxes. So, let’s get started on our journey to Outlook mastery.

1. Sending Email from Different Accounts

Outlook simplifies managing multiple email accounts by allowing you to send emails from different accounts within the same application. Here’s how to do it:

Composing an Email from a Different Account:

  • Open a new email by clicking “New Email.”
  • In the “From” field, you’ll see a dropdown arrow. Click it to select the account you want to send the email from.
  • Compose and send your email as if it’s from that specific account.

2. Sharing Information with Others

Outlook’s collaboration features are invaluable when you need to share information, calendars, and documents with colleagues or teammates. Let’s take a look at how to do this effectively:

Sharing Calendars:

  • Click the “Calendar” tab in Outlook.
  • Right-click on your calendar and choose “Share” > “Calendar Permissions.”
  • Select the person you want to share your calendar with and customize their permissions.
  • Click “Send” to invite them to view your calendar.

Sharing Documents:

  • Use OneDrive or SharePoint to store documents in a location that’s accessible to your team.
  • In an email, click the “Attach File” option, and you can select documents directly from your cloud storage.
  • Share a link to the document, allowing recipients to access it with the proper permissions.

3. Best Practices for Shared Mailboxes

Shared mailboxes are a feature designed for teamwork, making it easier for multiple users to manage incoming emails. Here are some best practices for using shared mailboxes effectively:

Accessing a Shared Mailbox:

  • Your Office 365 administrator can grant you access to a shared mailbox. Once granted access, it will appear in your folder list.
  • You can also add it to your folder list manually by going to “File” > “Add Account” and entering the shared mailbox’s email address.

Managing Emails in a Shared Mailbox:

  • When working within a shared mailbox, categorize, and flag emails to stay organized. You can also use filters and rules to automate email processing.
  • Utilize the “Reply” or “Forward” options in the shared mailbox to respond to emails as a team.

Archiving and Retention:

  • Establish an email retention policy for shared mailboxes to ensure that old emails are archived or deleted according to your organization’s policies.

Stay Consistent with Filing:

  • Encourage all team members to follow the same email filing and tagging system within the shared mailbox. Consistency is key to efficient email management.

In conclusion, Microsoft Outlook in Office 365 is a robust platform for sharing information and managing email accounts. By following these tips and best practices, you’ll streamline your workflow and collaboration efforts, making the most out of this versatile tool. From sending emails from different accounts to effectively sharing information with colleagues, Outlook equips you for productivity and teamwork like no other. So, start implementing these strategies today, and become an Outlook pro!


Updateing IT systems in SME’s

As a small business owner, keeping your systems updated is crucial for not only staying competitive but also ensuring the security of your business. By not updating, you risk falling behind in terms of functionality and opening your business to potential security vulnerabilities.

When it comes to updates, it’s important to understand what your business needs and make a plan to achieve those goals. This might include upgrading your network, updating cloud services, or installing new software. It’s also crucial to stay informed about the latest security threats and take steps to protect your business from them.

Failing to stay on top of updates can result in decreased productivity and efficiency, as well as an increased risk of security breaches. This can lead to lost revenue, damage to your business’s reputation, and even legal trouble.

In short, keeping your systems updated is not just essential for staying competitive, but also crucial for the safety and security of your small business. Make sure to regularly assess your technology needs and take steps to address any deficiencies or vulnerabilities.

So here are the top 5 reasons why keeping your systems updated is worth doing for small businesses:

  1. Increased productivity and efficiency: Up-to-date systems can improve performance and speed, allowing your employees to work more efficiently and tackle more projects.
  2. Better security: Regular updates can help protect your business from the latest security threats, reducing the risk of data breaches and cyber-attacks.
  3. Improved customer experience: Updated systems can provide a better experience for customers, such as faster load times and more efficient processes.
  4. Staying competitive: Keeping up with the latest technology trends and updates can help your business stay competitive in today’s fast-paced business world.
  5. Compliance: Many industries have regulations that require companies to have certain types of software and/or hardware in place and to keep them updated. Not keeping your systems up-to-date can lead to non-compliance and penalties.

In summary, keeping your systems updated is essential for your small business to stay productive, secure, efficient, competitive and compliant. It is worth investing time and resources to ensure your systems are always up-to-date.


Happy 2023

As we move further into the 21st century, the importance of IT security only continues to grow. With the increasing reliance on technology in both our personal and professional lives, protecting ourselves and our data from cyber threats has become a top priority.

In 2023, we can expect to see a number of key trends and developments in the field of IT security. One major area of focus will likely be the continued evolution of artificial intelligence (AI) and machine learning (ML) technologies, which have the potential to revolutionize the way we detect and defend against cyber threats. By using these technologies to analyze and learn from large volumes of data, we can identify patterns and anomalies that might indicate a potential threat, and take proactive measures to prevent an attack from occurring.

Another trend we can expect to see in 2023 is the growing use of cloud-based security solutions. With more and more businesses moving their operations to the cloud, the need for effective cloud security is becoming increasingly important. By leveraging the scalability and flexibility of cloud-based security solutions, organizations can better protect their data and systems against threats such as malware, ransomware, and phishing attacks.

In addition to these trends, 2023 will also see the continued development of new security protocols and standards, as well as the adoption of newer technologies such as quantum computing and blockchain. These technologies have the potential to significantly improve the security of our systems and networks, and will likely play a key role in the future of IT security.

Overall, the world of IT security in 2023 is likely to be an exciting and dynamic place, with new technologies and approaches emerging all the time. As always, it will be important for individuals and organizations to stay vigilant and proactive in the face of an ever-evolving threat landscape.


New WiFi Technology has moved on

Wireless technology has come a long way in recent years, and it’s only going to get better. If you’re someone who relies on a strong and reliable WiFi connection for your personal or professional life, you’ll be excited to hear about some of the new technologies that are on the horizon.

One of the most promising new WiFi technologies is called WiFi 6. This next-generation standard, also known as 802.11ax, boasts faster speeds and greater capacity than its predecessor, WiFi 5 (802.11ac). With WiFi 6, you can expect faster download and upload speeds, as well as better performance in crowded areas with many devices vying for a connection.

Another new technology to keep an eye on is mesh networking. A mesh network consists of multiple routers that work together to create a single, seamless WiFi network throughout your home or office. This allows you to enjoy strong, reliable coverage in every corner of your space, without the need for range extenders or other devices.

In addition to these technologies, we can also expect to see the continued evolution of smart home devices and the Internet of Things (IoT). These connected devices rely on a strong WiFi connection to function properly, and as the number of IoT devices continues to grow, the demand for robust, high-performing WiFi networks will only increase.

Overall, the future of WiFi looks bright, with new technologies and approaches emerging all the time. Whether you’re a home user or a business owner, you can look forward to faster, more reliable, and more convenient WiFi experiences in the near future.

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Remote Access to your PC
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